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Coronavirus (COVID-19) Update

Update 17th January 2022

Due to the highly infectious nature of the COVID-19 Omicron variant and the current shortage of Rapid Antigen testing we ask that any patient with any cold/flu like symptoms defer non-emergency treatment for 10 days (post symptoms).

If you consider yourself to be having a genuine dental emergency and you are exhibiting these symptoms please contact the practice for further guidance or visit Fiona Stanley Hospital for treatment.

Also a reminder that as of today, masks are once again required when entering the premises.

We recommend that any patients that consider themselves in a vulnerable group be booked for morning appointments where possible.

Update 12th January 2022

As a small number of COVID-19 cases continue to circulate in our local community we would like to remind patients to check the WA Health confirmed COVID-19 cases exposure lists BEFORE attending your appointment. https://www.healthywa.wa.gov.au/Articles/A_E/Coronavirus/Locations-visited-by-confirmed-cases

Update 2nd July 2021

From Midnight tonight we will return to pre-lockdown level 1 restrictions. This means you can attend all routine dental appointments as normal. Please note on a continued basis we will require patients entering the practice to sign in using the SafeWA app or complete the manual register. This is in addition to our hand sanitising, COVID triage and temperature check on arrival.

Update 29th June, 2021

We have received advice overnight that Dentistry has been placed under level 4 restrictions. Dentist WA Canning Vale will reopen for treatments from 2pm Tuesday 29/06 that meet the criteria below. EMERGENCY APPOINTMENTS ONLY Only the following dental treatments can be managed under level 4: – Swelling of the face, neck or mouth – Dental trauma causing change in the position of teeth, soft tissue damage and/or significant pain – Significant bleeding – Difficulty opening the jaw and/or swallowing – Referral from a specialist medical practitioner for assessment or management of a patient receiving urgent medical care for medically necessary dental care – Dental pain causing loss of sleep – Ulcers persisting for 3 + weeks Please check for updated exposure sites before attending an emergency appointment. https://healthywa.wa.gov.au/Articles/A_E/Coronavirus/Locations-visited-by-confirmed-cases

Update 28th June, 2021

Premier Mark McGowan has announced Perth will be in a 4 day lockdown from 12pm tonight. We are currently awaiting advice from the ADA and Health department on whether we can open this week for emergencies. We will hopefully have more clarity tomorrow morning.

Update 3rd May, 2021

Following the news from the National Cabinet and the Australian Dental Association of WA, we have moved to Level 1 restrictions for dentistry. This change means more Australians can get the treatment and care they need and get back to seeing their dentist for routine treatment and not just urgent treatment. This announcement gives dentists the ability to perform all dental treatments using standard precautions for people who do not meet epidemiological or clinical risks for COVID-19. We shall continue to observe and implement our additional, strict protocols and infection control procedures as a duty of care to our patients. We look forward to welcoming patients back to the Practice and seeing you all.

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Update 27th April, 2021

Dentist WA is now under level 3 dental restrictions, and open for urgent and emergency treatment only. From today we will be providing masks to wear on entry to the practice. If you have been to any of the locations below please inform reception before attending the clinic https://healthywa.wa.gov.au/Articles/A_E/Coronavirus/Locations-visited-by-confirmed-cases

Update 23rd April, 2021

Premier Mark McGowan has announced Perth will be in a 3 day lockdown from 12pm tonight. Dentist WA will be moving to level 3 dental restrictions. From today we will be providing masks to wear on entry to the practice. We will be open on Saturday Sunday & Monday for urgent and emergency treatment only. Saturday 8am-4pm Sunday 8am-5pm Monday 8am-5pm If you have been to any of the locations below please inform reception before attending the clinic https://healthywa.wa.gov.au/Articles/A_E/Coronavirus/Locations-visited-by-confirmed-cases

Update 5th February, 2021

We have received confirmation this morning, that if Perth records a further day of ZERO community spread of COVID-19 cases, we will most likely be moved back to level 1 dental restrictions. This means from Saturday 06/02/2021 if no cases of community spread are recorded, dental procedures can continue as they were BEFORE the lock down period. We will confirm patients booked in over the next few days once we have final confirmation of this later today.

Update 31st January, 2021

Premier Mark McGowan has announced Perth will be in lockdown from 6pm this evening. Effective from 6pm this evening (January 31) until 6pm on Friday (February 5), dental services in the Perth metropolitan, Peel and South West Regions are to practise under Level 3 service restrictions as per the ADA Dental Service COVID-19 Restrictions. At this stage all routine and preventative dental treatment are being deferred until after the period of lock down. We will be open for most urgent and all emergency dental treatment during the lock down period. Some helpful links https://www.ada.org.au/Covid-19-Portal/For-the-public https://www.wa.gov.au/government/covid-19-coronavirus

Update 9th May, 2020

Following the news from the National Cabinet and the Australian Dental Association of WA, we have moved to Level 1 restrictions for dentistry. This change means more Australians can get the treatment and care they need and get back to seeing their dentist for routine treatment and not just urgent treatment. This announcement gives dentists the ability to perform all dental treatments using standard precautions for people who do not meet epidemiological or clinical risks for COVID-19. We shall continue to observe and implement our additional, strict protocols and infection control procedures as a duty of care to our patients. We look forward to welcoming patients back to the Practice and seeing you all.


At Dentist WA Canning Vale the well being of our patients and staff is our top priority. As an QIP accredited dental practice we already adhere to the strictest infection control outside of a hospital environment. We’ve implemented the following additional measures as part of our ongoing efforts to lower risk to patients and staff –

  • Introduced air purifiers into our waiting areas. These are ‘HEPA’ rated and are capable of reducing airborne virus and bacterial particles in addition to pollutants such as smoke and other volatile chemicals. These will be running 24 hrs a day for the foreseeable future.
  • Strengthened our already stringent cleaning regime – all communal surfaces such as door handles, chairs, kid’s area and bathrooms are sanitised by our staff hourly.
  • Social distancing measures introduced.
  • Temporarily removed kids toys and magazines.
  • Hand sanitiser stations throughout the surgery and Patients are asked to sanitise hands on arrival
  • Patients are asked to wash their hands again in the rooms prior to treatment.
  • Introduced a questionnaire to determine patients with interstate or overseas travel in the past 14 days, flu-like symptoms or close contact with high risk patients.
  • Patients who meet these criteria are asked to reschedule for a minimum of 2 weeks.
  • Temperature check for staff and patients before entering the building.

Level 1 Restrictions once again allow all dental treatments to be performed on patients who do not meet the criteria for COVID-19 infection transmission.   Before your appointment:

  • Please take your temperature at home before attending the practice. If your temperature is 37.5 Celsius or above, please call the practice to discuss or reschedule your appointment.
  • Wash your hands with soap thoroughly.
  • Call the practice if you have developed any flu-like symptoms such as fever, cough or difficulty breathing since we last checked in with you.
  • Where possible we ask that you attend your appointment by yourself.
  • When you arrive at the practice you can choose to check in as normal at reception or call the practice and stay in the car and call us. We may ask you to wait in your car to allow for social distancing requirements (currently 2m x 2m).
  • If you are waiting in the car we will call you when the dentist is ready to bring you straight into the room.

These are unprecedented circumstances and our guidance may change regularly, please recheck this page prior to attending your appointment. Thank you again for your patience and continued support during this time of community uncertainty. We are here for you not only as health care professionals but also as members of the local community. For additional guidance on Coronavirus (COVID-19) visit healthywa.wa.gov.au/coronavirus

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